Shipping and Curbside Pick-up Information

Due to ongoing labour issues with Canada Post, we are working diligently to minimize disruptions by utilizing alternative shipping options through UPS and Canpar. While these measures aim to ensure your orders are delivered as quickly as possible, some orders may be affected due to geographical delivery limitations and the increased costs associated with these carriers.

Curbside pickup is encouraged, with processing times typically under 3 business hours.

FREE SHIPPING in Canada for orders $200 or more. 

We'll get your shoes to you as fast as we can!
Your order will be filled and shipped within 24 business day hours. Orders will be shipped from The Right Shoe store location on West 4th Avenue in Vancouver to your address. All orders are shipped via UPS or Canpar. You will receive an email confirming that the order has been processed and shipped. A signature may be required at delivery.  

Shipping within Canada
Receive free Standard Shipping within Canada for purchases of $200+, excluding taxes. For orders under $200.00 we charge a flat shipping rate of $20 to anywhere in Canada. 

Shipping to the United States
For orders to the United States, a flat rate of $30 will be charged for shipping. Orders shipping to the United States normally arrive in 7-10 business days.
We currently only ship within Canada & US.

Curbside Pickup -  

If you prefer, you can pick up your order at the store. Check that option off at the check-out, then we'll see you in the store! 1601 W 4th ave. (@ Fir St.) Vancouver BC. See contact info for map.

Curbside / Instore pick-up can only be made by the purchaser.  

Please note that all in-store pick-up will require presentation of all of the following:

1.  Credit card used to make the purchase with
2.  Government issued ID with the credit card billing address 
     note: " only the purchaser" may pick up in store
3.  Confirmation email showing proof of purchase